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Managing organizations

3 min read · Updated June 2026

The organization is the central unit in ThatApp — data lake, AVA, guardrails, and billing are all scoped to it. Getting your org structure right keeps everything else simple.

One org or several

Isolation is absolute. Each organization has its own database, and AVA is locked to one org per conversation. Cross-tenant access is impossible by design — a real boundary, not a setting.
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