# How Token Usage Is Tracked

> What consumes tokens, how to see your current token usage, and what to do if your token usage is higher than expected.
> Help → Billing & Account → How Token Usage Is Tracked

URL: https://thatapp.io/help/billing-account/billing-token-usage
Category: Billing & Account

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Tokens are the unit of AI consumption in ThatApp. Every interaction with AVA, every IRIS analysis, every automation that uses AI processing, and every Print document generation consumes tokens.

**What consumes tokens**

*AVA conversations:* Every message you send to AVA and every response she generates. Longer conversations with more context consume more tokens. Conversations with tool use (searches, record lookups) consume more than simple Q&A.

*IRIS nightly analysis:* IRIS runs every night across all connected platforms. Each analysis run consumes tokens. The more connected platforms you have, the more tokens each IRIS run consumes.

*Automation processing:* Automations that use AI to parse content, evaluate conditions, or generate dynamic content consume tokens when they run.

*Print document generation:* Documents that use AVA to populate complex variables or generate dynamic content consume a small number of tokens.

**Typical usage**

A single AVA conversation averages 2,000–8,000 tokens. IRIS nightly analysis averages 15,000–50,000 tokens per run, depending on the number of connected platforms. At $30/million tokens, 1 million tokens costs $0.03 per 1,000 tokens.

Most organizations with 2–5 connected platforms and moderate AVA usage consume 3–10 million tokens per month ($90–$300 in token billing).

**How to see your current usage**

Ask AVA: "What is my token usage this month?" She will show you:
- Total tokens consumed this month
- Breakdown by source (AVA conversations, IRIS, automations, Print)
- Projected month-end total based on current pace
- Estimated token billing at month end

**If token usage is higher than expected**

Common causes:
- A team member having very long, context-heavy AVA conversations
- An automation running much more frequently than expected (check your trigger conditions)
- IRIS running against a very large number of connected platforms

Ask AVA: "Break down my token usage by team member and source for this month." This will show you which team member or which automated process is consuming the most tokens.

**Related:** How Billing Works · How to Read Your Current Usage
